Best Garage Door Repair Company
You can take any business out there and you will come across good companies, but there are also those that left a bitter taste in your mouth and an unsatisfactory experience. Same rules apply to garage door companies in such way that they, for example, hire technicians that don’t have required expertise for garage doors or they work with a subcontractor without qualification.
There can be many factors in the equation but if you notice something like this, you are dealing with an unprofessional company and it’s better to just cancel any arrangement before it’s too late. Don’t lose hope, not all companies are bad. You can still find a reliable garage door service if you know where and how to look.
In this article, we are going to share some tips on what to look for in a garage door company and which signs should tell you to jump ship.
Here are some ways you can be tricked:
Sense of Urgency
It’s an urban jungle out there with many companies or various sorts just trying to stay competitive. These types of unprofessional companies would definitely try to benefit from the fact that their potential customers are in dire need of their services, they haven’t done proper research, they are in a hurry or they just lack general information and knowledge on this particular service.
You will be bombed with big ads both online and in print. Don’t be fooled, all these ads might trick you into thinking that you are dealing with a successful and serious garage door repair company, but that does not have to be the case in reality at all.
Garage door companies that only offer an email address, a website or a phone number are more suspicious than the ones who have a physical address.
Unrealistic discounts and time-limited flash sales might also trick you to quickly hire a company you know nothing about. You need to be smarter than that and avoid the bait.
Same Company, Different Names
Sometimes a single company runs their business under two, three or even more different names. This is another way to trick people who were unhappy with ‘’one’’ company to hire ‘’another’’. But little did they know that it is run by the same people.
They might operate in multiple cities, but in reality, they’d just be using subcontractors to do the work for them, which in itself does not necessarily guarantee the level of quality they offer in the add. If the company uses subcontractors they probably will not have branded vehicles with their company’s logo, the one you saw in the ads. This is another example of false marketing.
Again, don’t be fooled by marketing and ‘’emergency service’’ or any other service that seems just too convenient. It is just another way of tricking you to hire them because you are in a hurry and don’t have enough time to do a proper research. Even if they truly offer an emergency garage door repair service 24/7, they just might charge you extra if you call them after-hours.
Another sign is that the technicians don’t seem to be properly prepared. They might leave the site to get tools or missing parts in order to finish the job. This goes to show the lack of communication within the company or maybe lack of technician’s experience. Either way, you should not be the one to pay the price.
How to prepare yourself better
Reliable garage door companies should have a list of past clients and maybe be able to contact them to learn about their experience. There should be like a ‘’customer testimonials” page on their website where you’d be able to read what people have to say about the company. So yeah, real people with real impressions.
Word of mouth is also a quite reliable source. Recommendations from a friend, colleague or a neighbor are pretty much always a trustworthy option.
If you can spare some time, you should go visit their offices or warehouse, just to make sure they really exist, or you can also check on google street view.